Refund & Payment Policy — The Innhopp Project

We understand that plans can change. This policy explains payment obligations, refunds, and referral rewards related to events organized by The Innhopp Project.

1. Payment Terms

• All invoices must be paid by the stated due date.

• If an invoice is not paid by the due date, a 50 EUR reminder fee will be added.

• If payment is still not received 10 days after the due date, your slot will be released and offered to another participant.

• In this case, your deposit will be forfeited, and you will no longer be guaranteed a place in the event.

2. Refund on Sign-Up Deposit

If the event is cancelled by The Innhopp Project

• Your deposit will be refunded in full, regardless of timing.

If you cancel your participation

• More than 90 days before the event: if your slot is resold, full refund minus 150 EUR; if not resold, 50% refund.

• Between 60 and 90 days before the event: if resold, refund minus 300 EUR; if not resold, 25% refund.

• Less than 60 days before the event: if resold, refund minus 300 EUR; if not resold, no refund.

Failure to complete full payment

• You become ineligible for a refund. If your slot is resold at full price, you will be refunded minus a 300 EUR administrative fee.

3. Refund on Full Payment

If the event is cancelled by The Innhopp Project

• Your payment will be refunded in full, regardless of timing.

If you cancel your participation

• More than 90 days before the event: if resold, full refund minus 300 EUR; if not resold, 50% refund.

• Between 60 and 90 days before the event: if resold, refund minus 600 EUR; if not resold, 25% refund.

• Less than 60 days before the event: if resold, refund minus 600 EUR; if not resold, no refund.

Exclusion or non-completion

• No refund if you are excluded for safety or behavioral reasons or if you choose not to complete the event.

4. Refund Processing

• Approved refunds will be processed within 30 days of written confirmation.

• Refunds are issued in EUR; currency exchange differences or transaction fees are the participant’s responsibility.

5. Referral Reward – Terms & Conditions

• The referral reward is 100 EUR per referred participant.

• The referred participant must be new to The Innhopp Project and complete full payment for an event.

• The referral must be stated at the time of signup.

• The reward is issued after the referred participant has joined the event.

• The reward may be paid as a refund, transfer, or event credit at The Innhopp Project’s discretion.

• Self-referrals are not valid.

• Referral rewards are void if the referred participant cancels or is excluded.

• The offer is valid for a limited time. The current period is between 11-18 January 2026.

• The Innhopp Project reserves the right to decline referrals that do not align with event values or safety standards.